BEMM129 and My Digital Journey As the module comes to the end, its time to reflect on my learning experience. For an effective and useful reflection, I have used the Gibbs Cycle of Reflection (Gibbs, 1988) which you can see in Figure 1 below. 1. Description It is important to remember my journey through this…
What businesses can learn from Spotify’s digital business model success.
Spotify is crowned as the most successful tech start-up in the last 10 years (Figure 1) (Bullhoud,2018). Daniel Ek, the CEO of Spotify, set up the platform to help return the music industry to growth. So far, it looks like Daniel has delivered on his promise, playing a big part in first double-digit revenue growth…
Maintaining a physical presence in a digital economy… Can the banking industry keep doing this?
The banking industry has performed under the same model since industrialisation. Despite the pressure to shrink the branch system in the past nine years due to the growth of digital banking, branches have clear advantages (EY, 2017). Physical locations allow to build trust and credibility, provide face-to-face advice, convenience and transition to digital services. But…
Healthcare: to digitalise or not to digitalise?
With most of our lives being spent online, it’s important for health services to catch up and keep current with its users. At first in 1950s, IT in any form has only been used by the operational blocks of healthcare (e.g. HR and accounting) (Haggerty, 2017) . The rising use and benefits of digital economies…
The Journey Begins
Thanks for joining me! Good company in a journey makes the way seem shorter. — Izaak Walton
Arina and the Digital World 